Return & Exchange

For exchange of non-faulty products, we offer free-exchange of the products with customers pay the shipping fee for sending the products to us and the new products.

For return of non-faulty products, we will charge 20% re-stocking fee of the products and shipping is not including of the return.

For faulty products and defective products, we offer full refund for customers.

Step 1: Send email to with quoting your order number and the exchange request.

Step 2: Customer service will evaluate your request and contact you for the return & exchange.

Note: Please write "Return products not acceptable" on the outside of the package to avoid any custom tax (import tax) may bill to the sender if you return & exchange from outside of Canada.